|
|
 |
|
home |
Standard Procedures
| |
Standard Procedures
"Standard Operating Procedures are the recipes for a successful project and an award winning business" - Jody Shilan
"Standard"- One way to perform a task
"Operating"- The steps required to perform this task
"Procedures"- Written guidelines so this task can be repeated
What if your company had developed one way to install pavers, plantings and sod - and every employee knew how to do it. Now imagine that you had a procedure for everything that you did in the office and in the field. It would be heaven. If you've never considered developing Standard Operating Procedures (SOP's) for your business, this members-only resource will certainly change your mind.
As a member of FromDesign2Build.com, you will learn:
- How to train employees to do things the right way the first time and every time
- How to develop "lean management principles" to successfully manage the design/build process
- How to document employee development to determine promotions and raises
- How to minimize wasteful site supervision hours by high paid management
- How to create bonus and incentive programs that really work
- That good employees and great systems build businesses
- How to use less labor and accomplish more
Standard operating procedures will help minimize confusion, maximize your training and safety procedures, while raising project profitability. It's easier than you think and chances are you already have many established SOP's - all you need to do is take the time and organize them.
|
Bag of Tricks -- What you should bring to every new appointment
Jody Shilan, Editor
Last week's Trade Secret was entitled "Travel Heavy", where we discussed the importance of your crews having all of the tools and materials on their truck that are necessary to properly complete an installation. This week I want to discuss the same idea but explore the concept as it relates to your designers and sales people . . . keep reading
|
|
How to Utilize a Phone Script
Jody Shilan, Editor
Standard Operating Procedures are the life blood of any successful company and should be developed for every process in your business. This article will discuss what is typically the very first interaction with the client- the initial phone call . . . keep reading
|
Download: Landscape Questionnaire and Survey
Jody Shilan, Editor
A landscape questionnaire is a great way to involve a potential client in the design/build process and begin to create a meaningful dialogue. It shows your professionalism and your interest in them and their project . . . keep reading
|
|
|
|
|
About this Site
